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Architect monitoring & automation services

Project description

In this role you will be responsible for defining and maintaining the technology architecture for tooling, monitoring & automation services.

Main stakeholders:

Who? What?

Lead infra architect

* Coordination with overall enterprise & infra strategy + roadmaps

* Adherance to enterprise architecture governance

* Escalations on any design issues

* Coach/mentor on IT architecture

Team manager

* Resource planning

* Coach on general development

Vendors and suppliers

* Analyze technology + solution trends

* Discuss technology lifecycle management

* Analyze current technology shortcomings

Project/program managers

* Analyze, design, review and/or approve solution designs during projects

* Supervise implementations of solutions during projects - in accordance with design

Service manager

* Analyze current service incidents/problems check for structural technology improvements

* Guard lifecycle management

* Verify if architecture meets service level requirements

Position within Organization:

This role is part of the customer services & IT processes team. This team is part of the infrastructure IT organization.

The role has a matrix reporting line:

* The role reports directly to the team manager of customer services & IT processes.

* Functionally the role reports to the lead infrastructure architect.


* Define technology standards and future state for tooling, monitoring & automation services

* Creation and maintenance of reference architectures: design directives, standards, solution building blocks

* Creation and maintenance of technology roadmaps

* Research, cost-justify and drive technological improvements

* Liaise with enterprise architecture to assure overall fit & integration

* Decision owner for architectural decisions for tooling, monitoring & automation services

* identifying the decisions to be taken about the solution;

* ensuring the decisions are taken as well as possible by the decision-making authority;

* communicating the decisions and their impact to stakeholders.

* Supervise design within projects and programs:

* Review and/or approve technical solutions - assurance of compliance with directives, standards and guidelines + assurance of fit-for-purpose

* Supervise that implementation is in accordance with design (hands-off)

* Maintain design documentation:

* Maintenance of design documents within domain - assure completeness and integrity

Project requirements

* Bachelor’s/Master degree in IT, Business Management, Computer Science or Electronics

* 5+ years of relevant IT experience in designing and deploying enterprise level monitoring and automation infrastructure

* Proven experience/expert knowledge in the following:

o monitoring technologies like Zabbix, Cisco Prime, SevOne, ThousandEyes

o IT operations analytics technologies like Splunk ITSI, Moogsoft etc.

o Event/Alert management like ServiceNow event management

o Automation technologies like Ansible, SCCM

o General configuration management technologies like SCCM, Red Hat Satellite

* Knowledge of and experience with IT architecture methodologies and processes (e.g. TOGAF) and service management methods and processes (ITIL)

* Experience with outsourcing of IT services, RFP execution, vendor selection

* Proven track record in road mapping, technical architecture design, solution definition, project management/execution, change/risk management

* Work experience from large, international companies and have dealt with or worked for global service providers.

Project conditions

  • Startdate: September 25th 2017
  • Enddate: March 30th 2018
  • Renewal option: Yes
  • Location: Eindhoven
  • Hours per week: Fulltime, 40 hours
  • Note: Please apply on this project with an updated resume and motivation in English (Word format).


Interim opdrachten






Marieke Baijens
M: (06) 2320 0018

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